19 May 2020  /  By Andrew Ellinas LL.B.

Safe viewings

Sandfords Covid-19 Viewings Policy

As of 13 May, the Government updated their guidance for England only to allow physically distanced viewings that carefully adhere to public health guidance. It is vital that safety comes first, and Sandfords have adopted the following guidance to enable viewings to be conducted safely:

• We will only conduct viewings with serious buyers/tenants who are genuinely interested in the property.
• Where possible, initial viewings will be done online as virtual viewings.
• Physical viewings will be done by appointment only and open houses will not take place.
• If your home is being viewed, open all windows and doors prior to the viewing taking place and if possible, leave the property for the duration of the viewing.
• Everyone involved must wash their hands prior to the viewing, wear gloves and masks and use a hand sanitiser.
• We will look to restrict the number of people present at the viewing in order to follow social distancing guidelines.
• Once the viewing has finished, the vendor/landlord/tenant should ensure surfaces such as door handles are cleaned.

Vulnerable people or those shielding

We recognise people who are shielding or otherwise vulnerable may also have pressing needs to move home; however, this should be balanced with the increased risks presented by coronavirus.

In line with government’s advice, those who are shielding or otherwise clinically vulnerable should ensure they are aware of the medical advice, including on staying at home and avoiding unnecessary contacts over this period, if at all possible. All parties involved in home buying and selling should prioritise agreeing amicable arrangements to change move dates for individuals in this group, or where someone in a chain is in this group.

People self-isolating or having tested positive for coronavirus

Moving home is not appropriate whilst you pose a direct risk of transmitting coronavirus. People who have coronavirus or are self-isolating with their family member should not leave their home to either move home, or undertake property viewings.

If you are contractually committed to move home, you should delay your move until all members of your household have come to the end of their self-isolation period. All parties involved in home buying and selling should prioritise agreeing amicable arrangements to change move dates for individuals, or where someone in a chain or their family member is self-isolating or has tested positive for coronavirus.

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